Back to home

Order Intake

Let AI run your entire omnichannel store. A team of AI assistants for sales, inventory, finance, and customer care, so the owner just approves and decides.

Overview

Order Intake pulls your whole omnichannel store into one place, following the real flow from connecting channels to messages, orders, inventory, and reports. AI handles the most tedious parts: reading messages into orders, extracting line items from a photo of a purchase invoice, summarizing the week, and answering any question about your store data. The rest is clean operational tooling, with multi-tenant data isolation.

Tech stack
ReactTypeScriptFastAPIPostgreSQLDynamoDBlitellmAWS
Focus
AI-run storeAI assistant teamOmnichannel commerce
Order Intake

Key features

Connect every channel into one store
01

Connect every channel into one store

Link Zalo OA, Facebook Page, Shopee, and Lazada so messages and orders from every channel flow to the right store. Declare per-channel listings with their own prices and synced stock, so you never oversell.

A unified inbox for every channel
02

A unified inbox for every channel

Messages from Zalo, Shopee, Facebook, Lazada, and email land in one inbox, answered right there without hopping between apps. Turn any conversation into an order with a single tap.

AI reads conversations into orders
03

AI reads conversations into orders

AI reads a customer's messy chat, identifies products, quantities, and address, and matches them to your catalog to build a structured order. It lands in an approval queue; the owner just confirms.

Manage orders and track receivables
04

Manage orders and track receivables

Every order from Zalo, Shopee, Facebook, Lazada, website, and manual entry sits in one list, filtered by stage: to confirm, shipping, or unpaid. Each order shows COD or bank transfer and the exact amount still owed.

Inventory and receiving from an invoice photo
05

Inventory and receiving from an invoice photo

Track stock per SKU, flag items running low, and manage suppliers in one place. When receiving goods, AI extracts line items from a photo of the invoice so there is no manual typing.

Product catalog and margins
06

Product catalog and margins

Manage products, variants, and prices, with a gross-margin percentage on each item so you know which sells most profitably. Stock is kept separate and updated through receiving.

P&L and receivables reports
07

P&L and receivables reports

Revenue, gross profit, COGS, and receivables by period and by channel, with flags for products missing cost data and one-tap CSV export. Figures come straight from orders and receiving, never typed by hand.

A dashboard with an AI summary
08

A dashboard with an AI summary

Your whole store on one screen: orders by stage, revenue, receivables, and inventory value. The AI Insight panel summarizes the week and flags what needs attention first.

A team of specialized AI assistants
09

A team of specialized AI assistants

Not just one chatbot. Sales, Inventory, Finance, and Customer Care assistants, each owning its own domain data. Ask in plain language about revenue, orders to process, receivables, or stock and get answers instantly.

One assistant, many operational flows

Apply it to any problem that processes customer conversations.

Selling over chat

  • Zalo OA
  • Messenger
  • Shopee & Lazada
  • TikTok Shop

Appointment booking

  • Spa & beauty
  • Clinics
  • Auto services
  • Consultations

Customer support

  • Order lookup
  • Stock check
  • Shipping status
  • Automated Q&A

Customer data capture

  • Contact details
  • Purchase history
  • Segmentation
  • CRM sync

Have a similar problem?

Tell us about it, and we'll give you an honest assessment of whether AI is the right fit.

Book a consultation