Order Intake
Let AI run your entire omnichannel store. A team of AI assistants for sales, inventory, finance, and customer care, so the owner just approves and decides.
Overview
Order Intake pulls your whole omnichannel store into one place, following the real flow from connecting channels to messages, orders, inventory, and reports. AI handles the most tedious parts: reading messages into orders, extracting line items from a photo of a purchase invoice, summarizing the week, and answering any question about your store data. The rest is clean operational tooling, with multi-tenant data isolation.
- Tech stack
- ReactTypeScriptFastAPIPostgreSQLDynamoDBlitellmAWS
- Focus
- AI-run storeAI assistant teamOmnichannel commerce

Key features

Connect every channel into one store
Link Zalo OA, Facebook Page, Shopee, and Lazada so messages and orders from every channel flow to the right store. Declare per-channel listings with their own prices and synced stock, so you never oversell.

A unified inbox for every channel
Messages from Zalo, Shopee, Facebook, Lazada, and email land in one inbox, answered right there without hopping between apps. Turn any conversation into an order with a single tap.

AI reads conversations into orders
AI reads a customer's messy chat, identifies products, quantities, and address, and matches them to your catalog to build a structured order. It lands in an approval queue; the owner just confirms.

Manage orders and track receivables
Every order from Zalo, Shopee, Facebook, Lazada, website, and manual entry sits in one list, filtered by stage: to confirm, shipping, or unpaid. Each order shows COD or bank transfer and the exact amount still owed.

Inventory and receiving from an invoice photo
Track stock per SKU, flag items running low, and manage suppliers in one place. When receiving goods, AI extracts line items from a photo of the invoice so there is no manual typing.

Product catalog and margins
Manage products, variants, and prices, with a gross-margin percentage on each item so you know which sells most profitably. Stock is kept separate and updated through receiving.

P&L and receivables reports
Revenue, gross profit, COGS, and receivables by period and by channel, with flags for products missing cost data and one-tap CSV export. Figures come straight from orders and receiving, never typed by hand.

A dashboard with an AI summary
Your whole store on one screen: orders by stage, revenue, receivables, and inventory value. The AI Insight panel summarizes the week and flags what needs attention first.

A team of specialized AI assistants
Not just one chatbot. Sales, Inventory, Finance, and Customer Care assistants, each owning its own domain data. Ask in plain language about revenue, orders to process, receivables, or stock and get answers instantly.
One assistant, many operational flows
Apply it to any problem that processes customer conversations.
Selling over chat
- Zalo OA
- Messenger
- Shopee & Lazada
- TikTok Shop
Appointment booking
- Spa & beauty
- Clinics
- Auto services
- Consultations
Customer support
- Order lookup
- Stock check
- Shipping status
- Automated Q&A
Customer data capture
- Contact details
- Purchase history
- Segmentation
- CRM sync
Have a similar problem?
Tell us about it, and we'll give you an honest assessment of whether AI is the right fit.
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