Moodmage Support
Last updated: September 13, 2026
We can help with account, data, or subscription issues. Email [email protected] and never send a password or verification code.
Sign-in and accounts
Use the same sign-in method you selected when creating your account: email, Apple, or Google. Email users can reset their password from the sign-in screen.
Subscriptions
Manage or cancel the Bestie Plan under iPhone Settings, Apple ID, Subscriptions. If a purchase is not recognized, sign in to the correct Moodmage account and select Restore Purchases on the Bestie Plan screen.
Personal data
Under Your little corner, you can export your data or delete your account. Account deletion cannot be undone.
Urgent help
Moodmage is not an emergency service. In immediate danger in Vietnam, call 115. Children can call the national child-protection helpline at 111.